Since 2014, our objective has been to become the global leading brand in off-road electric motorcycles. We prioritize customer satisfaction and place innovation-driven technology and environmental sustainability above all else. Thrill RideBikes is always committed to creating professional off-road electric products and service platforms for the new generation of riders.
Online Support
Delivery Estimates: Confirmed in Checkout
Sales, Customer Service & Technical Support Lines: Open As Normal
Please select the most relevant department below for your query. Existing customers, please where possible use your registered account email, this will enable us to answer your query faster.
Customer Services
- Information on Existing Orders
- Delivery Information & Queries
- Under Warranty Repair or Support Issues
Sales Team
- For Help on making a New Order
- Product Information & Specification Queries
- Product Availability & Suitability
Technical Support
- General Technical Queries for existing customers
- Product Maintenance & Repair Advice
- Out of Warranty Servicing or Repairs
- Warranty Repair Updates
Our Values
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Driven by innovation
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Prioritizing Customer satisfaction
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Adhere to community co-construction
- Fulfill social and environmental responsibility
Our Mission
Building a global cycling community and make cycling life full of fun.
Our Position
Become the global leader in light, extreme cycling vehicles.
Our Vision
Become the global leader in off-road electric motorcycles.
Our Address
1005 Brown Ave, Waco, TX 76706
Telephone: 8142772961
Showroom
| Monday | 10am to 4:00pm |
|---|---|
| Tuesday | 10am to 4:00pm |
| Wednesday | 10am to 4:00pm |
| Thursday | 10am to 4:00pm |
| Friday | 10am to 4:00pm |
| Saturday | 10am to 2:00pm |
| Sunday | Closed |
Sales & Support Lines Opening Times
| Monday | 10am to 5:30pm |
|---|---|
| Tuesday | 10am to 5:30pm |
| Wednesday | 10am to 5:30pm |
| Thursday | 10am to 5:30pm |
| Friday | 10am to 5:30pm |
| Saturday | 10am to 2:00pm |
| Sunday | Closed |
Deliveries Estimates
“Dispatch Times” are accurate at Checkout and are being adjusted in real-time to remain as precise as possible.
Click & Collect
Collection Estimates: Confirmed in Checkout.
You will be contacted when your item is available for collection. Identification will be required.
Collection Hours
| Monday | 10am to 4:00pm |
|---|---|
| Tuesday | 10am to 4:00pm |
| Wednesday | 10am to 4:00pm |
| Thursday | 10am to 4:00pm |
| Friday | 10am to 4:00pm |
| Saturday | 10am to 2:00pm |
| Sunday | Closed |
Collection Address
1005 Brown Ave, Waco, TX 76706Stock Availability
Stock shown on the website is accurate.
Any items shown as “OUT OF STOCK” – We have not yet received a confirmed receipt date.
Any items shown as “PRE-ORDER” – We have a confirmed estimate for date of delivery. These items will have an estimated date of arrival and will give a date for delivery in checkout.
Any items shown as “ADD TO BASKET” – Are currently in stock and available for delivery and a delivery date will be given in checkout.
Customer Services Response Times
Current Telephone Answer Times: Waiting Times Confirmed on Call.
Current Email Response Times: Up to Next Working Day.
LiveChat: Approximately “5” minutes